Terms of Use

1.About these terms

By creating an account or using Tambua you agree to these terms. If you use Tambua for a school or organisation, you confirm that you may accept them on its behalf. Your school or programme may also have a written agreement with us; if it differs from these terms, that agreement applies.

If you do not agree, please do not use Tambua.

2.What Tambua is, and is not

Tambua helps teachers screen learners for difficulties with everyday functioning, flags learners who may need support, and offers practical guidance and referral steps. Its screening questions are our own wording, built on the functional areas of the WG/UNICEF Child Functioning Module.

• Tambua does not diagnose any disability or condition, and a result is not a medical, psychological or educational assessment.
• Guidance in Tambua is general classroom advice. It does not replace advice from a qualified professional.
• Decisions about a child's education, health and support remain with the people responsible for the child.

3.Accounts and sign in

To use the app you need an account. You agree to:

• Give accurate details and keep them up to date.
• Keep your password, sign in codes and recovery codes secret, and not share your account.
• Turn on two step sign in where your role or school asks for it.
• Tell us at once at hello@tambua.example if you think someone else has used your account.

4.Responsibilities of schools and organisations

A school or organisation that uses Tambua is responsible for:

• Recording consent before screening, as its rules and the law require.
• Giving access only to staff who need it, and removing staff who leave.
• Keeping learner details accurate, and correcting or removing them when asked.
• Using totals and reports only to plan and improve support for learners.

5.Learner information

Treat every learner's information as confidential. Use it only to support that learner. Do not copy it out of Tambua, photograph screens, or share it with anyone who is not entitled to see it. Never use a screening result to exclude, punish or label a child.

6.Acceptable use

You must not:

• Break the law, or use Tambua to harm, harass or discriminate against anyone.
• Try to reach information your role does not allow, or get around security or limits.
• Upload harmful code, or overload, scrape or copy the service.
• Post comments or reviews that are false, abusive, advertising, or that name or identify a child.
• Pretend to be someone else, or misrepresent your school or organisation.

7.Your content

You keep ownership of what you write, such as notes, comments and reviews. You give Tambua permission to store and show it as the service needs, for example a comment under a blog post or an approved review on the home page.

We check reviews before they appear and never change their words; we either show them or not. We may hide comments that break these terms.

8.Our content and name

The Tambua name, logo, design, guidance, articles, screening wording and software belong to Tambua or the people who license them to us. You may use them only to use Tambua as intended. Schools may print their own Tambua reports for their own use.

9.Fees

Teachers and families never pay to use Tambua. Schools, programmes and government may pay for Tambua under a written agreement, which sets the price, what is included and how to pay. We will not charge anyone without such an agreement.

10.Availability and changes

Tambua is in its pilot in Tanzania. We work to keep it available, but it may sometimes be unavailable for maintenance or because of problems outside our control. We may improve, change or remove features. When a change affects how you use Tambua, we will tell you in advance where we can.

11.Suspending or closing accounts

You can ask to close your account at any time from Settings. A school can remove its staff. We may suspend an account that breaks these terms, puts learners at risk or threatens the security of Tambua, and we will tell the person and their school why, unless the law or safety prevents it.

12.Disclaimers

We provide Tambua with care, but we cannot promise that it will be free of errors or always available, or that every learner who needs support will be flagged. Screening helps people notice; it does not replace their judgment or a professional assessment.

13.Limitation of liability

As far as the law allows, Tambua is not responsible for indirect losses, or for decisions made using information in Tambua. Nothing in these terms limits liability that cannot be limited under the laws of Tanzania.

14.Law and disputes

These terms are governed by the laws of the United Republic of Tanzania. If you have a problem, please contact us first; most issues can be settled by talking. If we cannot settle it, the courts of Tanzania will decide.

15.Changes to these terms

We may update these terms. The version and date at the top will change, and we will tell signed in users about important changes before they take effect. If you keep using Tambua after that, the new terms apply.